USER GUIDE
- STEP1
Explore Our Collection
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Browse
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Visit our product categories to discover a variety of Nishijin-ori decor items, from fabric boards to elegant accessories. Each category is rich with options to suit your taste and decor needs.
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Learn
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Click on any product that catches your eye to learn more about it. You’ll find detailed descriptions, photos, and sometimes videos to help you understand the craftsmanship behind each piece.
- STEP2
Select Your Favorites
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Compare
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If you’re deciding between several items, compare their details like size, color, and design to find what best matches your interior. ・Visualize: Imagine how each piece would fit into your space. Consider the colors and textures of your existing decor to ensure a harmonious blend.
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Visualize
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Imagine how each piece would fit into your space. Consider the colors and textures of your existing decor to ensure a harmonious blend.
- STEP3
Make Your Purchase
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Add to Cart
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Once you’ve chosen your items, add them to your cart.
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Checkout
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Go to your shopping cart when you are ready to purchase. Here you can review your items, make any last-minute changes, or continue shopping if you wish.
- STEP4
Secure Checkout
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Provide Details
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Fill in your shipping and payment information. We ensure a secure transaction and the confidentiality of your personal data.
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Confirm Order
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Review all the details one last time before confirming your purchase. You will receive an email confirmation once your order is complete.
- STEP5
Await Your Delivery
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Track Your Order
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We will send you a tracking number once your order ships, allowing you to track its journey to your doorstep.
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Receive and Enjoy:
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Prepare to receive your item and incorporate a piece of Japanese tradition and luxury into your home.
What is Nishijin-ori?
Nishijin-ori is a traditional Japanese textile originating from Kyoto, Japan. It is known for its intricate designs and the use of rich, colorful threads, often incorporating gold and silver.
How do I place an order?
You can place an order by selecting your desired items, adding them to your cart, and proceeding to checkout where you will enter your shipping and payment information.
What payment methods do you accept?
We accept major credit cards, PayPal, and other digital payment methods. For more details, please refer to our payment options page.
How do I track my order?
Once your order is shipped, we will send you a tracking number by email. You can use this number to track your order on the shipping company’s website.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination country.
How should I care for my Nishijin-ori products?
Nishijin-ori products should be handled with care. Avoid direct sunlight and moisture. Dry cleaning is recommended for most fabric items to preserve their beauty and integrity.
How can I contact customer service?
Our customer service team is available via email. Visit our contact page for more information on how to reach us.
How do I create an account on your website?
You can create an account by clicking on the "Sign Up" button at the top of our homepage and filling in the required information. An account allows you to track orders, save addresses, and manage your preferences.
Is my personal information secure on your website?
Yes, your personal information is protected with industry-standard encryption technology. We take your privacy and security seriously. For more details, please view our privacy policy.
Can I request a custom design for my Nishijin-ori fabric board?
We do offer custom design services for some of our products. Please contact our customer service team for more information about custom orders and associated costs.
- NEED HELP? -
If you have any questions during your shopping experience or need assistance with a product, our customer service team is here to help you every step of the way. Contact us anytime via here.